FAQ's

We hope you can find all the answers below, but if you have any questions, please contact the Cyclist event team

Helmet – a cycling-specific helmet is compulsory for riding on the track;

Shoes and pedals – your own pedals will be fitted to each bike for testing;

Riding clothes – bring appropriate gear for on the track, eg jersey/bibshorts, plus extras in case of cold or wet weather, such as arm/leg warmers and jackets etc;

Clothes for off the track – a jacket or hoody will help keep you warm when you're not riding;

Change of clothing, towel, wash kit – There are showers available if you'd like to freshen up at the end of the day, make sure you bring everything you need with you though. If you are travelling to the venue on your bike, don't forget to bring a suitable lock for the storage units. You will not be permitted to ride your bike on track.

Your Ticket - this will be attached to your confirmation email when you book and have a QR code on which will be scanned on arrival. This can either be printed or presented on your phone or tablet.

In a change to previous events, and to reflect the amount of bikes the brands have in their fleets currently, we're operating two sessions each day so that everyone has time to try out all the bikes they want to.

If you buy a morning ticket this will give you access to the track from 10am-1pm on the day you have bought it for. 

If you buy an afternoon ticket this will give you access to the track from 2pm-5pm on the day you have bought it for. 

Morning or afternoon session ticket - £25 
Spectator Ticket (aged 16+) - £10.00
Children under 16 go free

Please note that riders must be at least 16 years old to go out on the track. 

Track Day Sessions Ticket:
Unlimited cycling for your session time
Free coffee
Cyclist goody bag

Spectator tickets:
NO access to track
1 x Free coffee 

Child tickets:
NO access to track

Please allow up to 24 hours to receive your confirmation email and remember to check your junk folder. If you have any problems, please contact Emma Turner who will be more than happy to assist.

You will receive your tickets attached to your confirmation email. You may either print them or display on your mobile at the registration desk on the day of the event. 

Tickets are non refundable. For any ticket change enquiries, please contact Emma Turner

All cyclists must be over the age of 16 to test bikes and gain access to the tracks. Anyone under the age of 16 who wishes to attend can do so under a child spectator pass and must be supervised by an adult at all times.

Your ticket will include one free coffee and there will be snacks available to purchase from the coffee stand. There is a cafe inside the velodrome, it's located on the first floor. There are also plenty of restaurants and cafes in both the Olympic Park, and at the nearby Westfield shopping centre. 

There is a carpark at the VeloPark but you must pay for this on arrival. We will send details on exactly how to do this nearer the event date. 

There are locker and changing facilities at the VeloPark that are free for attendees to use. Make sure you bring everything you need with you as there is nothing for loan on site. 

Cyclist Track Days are fantastic opportunities to test and compare some of the best bikes on the market, meaning that the track is reserved for bikes provided by our sponsors only. If you decide to cycle to the event then there will be facilities to store your bike, but storage will be your own responsibility and at your own risk. 

While we do our best to cater for all riders, the bike selection from each brand at the Track Day will likely include frame sizes from 50cm up to 58cm.

Bikes cannot be reserved ahead of the event. We will make every effort to ensure that everyone gets to ride as many of these bikes as possible over the course of the day, but please note we cannot guarantee the availability of any bike. All bikes will be booked on a first come first served basis. Only one bike can be taken out at a time. We recommend testing the bike for no longer than 20 minutes.

Yes, family and friends are welcome to attend as spectators and can buy tickets. Please note that spectators are not allowed on the track.

Please see our event T&C's here. 

Please see our privacy policy here.